Política de reembolso

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What’s your return policy?

All return requests must be submitted by you within 14 days of receiving the order (in its entirety). How to return any item: Send an email to info@fiedlersapotheke.com , including your name, address, and Order #, reason for returning and we’ll help you place the return; or you will be refunded in full to your original form of payment, including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us.

How do I place a return or exchange?

Please reach out to info@fiedlersapotheke.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.