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FREQUENTLY ASKED QUESTIONS
Yes, they absolutely are.
You can either select and pair Essentials that you are familiar with or you can follow our recipes. Also each Essentials label indicates what oils it blends well with.
You can test and blend Essentials on your skin to give you an idea for the scent you are creating. Just to avoid any irritation it's best to put on a generous amount of Body Serum on your skin beforehand. And remember your blended oil will smell differently on each person because it mixes with your sebum, an oil that your body produces.
For best results, either apply after a shower/bath while skin is still damp or after dry brushing your body. Liberally massage into the skin with slow strokes, moving toward the heart.
No, they are not.
Fiedler's Apotheke products are vegan and are not tested on animals.
You sure can. You can add it to your hot bath or oil burner.
Not really. The main benefit of the Body Serum is to nourish your skin. All three organic carrier oils we have selected for the Body Serum are super rich in minerals and contain active ingredients. Each Essential has an aromatherapeutic benefit, a nourishing effect on your skin and unique scent.
Yes and no. Every essential oil has a different blending factor, meaning some oils are some volatile than others. That's why we have diluted each Essential to the same level with our Body Serum which makes the blending process less complicated.
Once opened, the shelf life is six months. Proper storage and care includes keeping it away from extreme temperatures (cold or hot) and keeping it out of direct sunlight.
It means pharmacy in German. It's a reference to my partly German background and reminder of how medications used to be personalized back in the days for each person.
Yes, we are already working on it.
We offer free shipping for all orders in Spain. Please allow 2-4 business days for your order to be shipped. We will notify you via email with a tracking number as soon as the shipment is on it's way.
We currently ship to Spain, Portugal, France, Italy, Germany, UK, Ireland, Netherlands, Switzerland, Turkey and USA.
All return requests must be submitted by you within 14 days of receiving the order (in its entirety). How to return any item: Send an email to email@example.com , including your name, address, and Order #, reason for returning and we’ll help you place the return; or you will be refunded in full to your original form of payment, including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us.
Please reach out to firstname.lastname@example.org with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
Credit card refunds usually take 5-10 business days to appear on your statement.